Responsible Gaming

At Slimking, we believe gambling should always be enjoyable. Our responsible gaming tools help you stay in control and make informed decisions about your play.

Back to Slimking

Our Commitment to Player Safety

Slimking is committed to providing a safe gambling environment. We provide a range of tools designed to help you manage your gaming activity. These tools are available to all players at any time and can be adjusted through your account settings.

24/7

Tool Access

Instant

Limit Activation

Free

Support Services

Deposit Limits

Control how much money you can add to your account over a set period.

Deposit limits allow you to set a maximum amount you can deposit within a chosen timeframe. Once your limit is reached, you cannot make further deposits until the period resets.

Available Timeframes

Daily Limit

Resets every 24 hours

Weekly Limit

Resets every 7 days

Monthly Limit

Resets every 30 days

How It Works

  • Decreasing a limit takes effect immediately
  • Increasing a limit requires a 24-hour cooling-off period
  • You can set limits from as low as £10
  • View your remaining deposit allowance anytime in account settings

Loss Limits

Set a maximum amount you're prepared to lose within a specific period.

Loss limits track your net losses (deposits minus withdrawals and current balance) and prevent further play once your threshold is reached.

Important: Loss limits are calculated based on net losses within the period, not individual session losses. Your limit resets at the end of each timeframe.

Benefits of Loss Limits

  • Prevents chasing losses during a bad run
  • Helps maintain a sustainable gambling budget
  • Works alongside deposit limits for comprehensive control

Session Reminders

Stay aware of how long you've been playing with timed notifications.

Session reminders display a notification at regular intervals showing how long you've been logged in and your session activity summary.

Reminder Intervals

15 min

30 min

60 min

Custom

What the Reminder Shows

  • Total time logged in this session
  • Net win/loss for the session
  • Options to continue playing or log out

Cooling-Off Periods

Take a short break from gambling without closing your account permanently.

A cooling-off period temporarily suspends your ability to deposit, play, or access promotional offers. Your account remains open, and you can still withdraw funds and access your transaction history.

Available Durations

24h

1 Day

7d

1 Week

30d

1 Month

6m

6 Months

During a Cooling-Off Period

You CAN:

  • Withdraw any remaining balance
  • View your account history
  • Contact customer support
  • Update personal details

You CANNOT:

  • Make deposits
  • Place any bets or wagers
  • Claim bonuses or promotions
  • Shorten the cooling-off period

Self-Exclusion

Permanently or temporarily exclude yourself from all gambling activity at Slimking.

Self-exclusion is a serious step for players who feel they need to stop gambling completely. Once activated, your account will be closed and you will be blocked from creating new accounts.

Please note: Self-exclusion cannot be reversed during the exclusion period. Consider trying cooling-off periods or other limits first if you're unsure.

Self-Exclusion Options

Minimum 6 Months

Choose any period from 6 months to 5 years

Permanent Exclusion

Close your account indefinitely

What Happens When You Self-Exclude

  • Your account is immediately closed
  • Any remaining balance is returned to you
  • You're removed from all marketing communications
  • Attempts to create new accounts will be blocked

GAMSTOP - National Self-Exclusion

For UK players, GAMSTOP allows you to self-exclude from all licensed online gambling sites at once. Visit gamstop.co.uk for more information.

Recognising Problem Gambling

Gambling should be entertaining, not stressful. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help.

Warning Signs

  • Spending more money or time gambling than intended
  • Chasing losses by gambling more to recover
  • Borrowing money or selling possessions to gamble
  • Neglecting work, family, or personal responsibilities

Emotional Signs

  • Feeling anxious or stressed about gambling
  • Lying to others about gambling habits
  • Gambling to escape problems or relieve negative feelings
  • Feeling restless when trying to reduce gambling

Professional Help Organisations

GamCare

Free information, support, and counselling for problem gamblers in the UK.

Helpline: 0808 8020 133

Website: gamcare.org.uk

Gamblers Anonymous

A fellowship of people who share experience, strength, and hope to recover from gambling addiction.

Website: gamblersanonymous.org.uk

BeGambleAware

Free, confidential help and advice about gambling addiction.

Helpline: 0808 8020 133

Website: begambleaware.org

Gordon Moody

Residential treatment and online support for severe gambling addiction.

Website: gordonmoody.org.uk

Slimking Customer Support Can Help

Our trained support team can assist you with activating any responsible gaming tool.

Live Chat

24/7 Available

Email

support@slimking.co.uk

Account Settings

Self-service tools

Responsible Gaming FAQ

How do I set a deposit limit at Slimking?
Log in to your Slimking account and navigate to Account Settings, then select Responsible Gaming. Choose Deposit Limits and set your preferred daily, weekly, or monthly maximum. Decreases apply immediately; increases take 24 hours to activate.
Can I cancel a cooling-off period early?
No. Once a cooling-off period is activated, it cannot be shortened or cancelled. This is a deliberate safety feature to ensure the break is meaningful. You will regain full access automatically when the period ends.
How do I close my Slimking account permanently?
Go to Account Settings, select Responsible Gaming, then choose Self-Exclusion. Select Permanent Exclusion and confirm your decision. Any remaining balance will be returned. You can also contact customer support to request permanent closure.
Will I still receive marketing emails after self-exclusion?
No. When you self-exclude, you are automatically removed from all marketing communications. This includes emails, SMS, push notifications, and any personalised advertising.
Can I set session time limits?
Yes. In addition to session reminders, you can set a hard session limit that will automatically log you out after a specified duration. This can be configured in the Responsible Gaming section of your account settings.
What is GAMSTOP and should I use it?
GAMSTOP is a free national self-exclusion scheme that blocks you from all licensed UK gambling sites at once. If you feel you need a complete break from online gambling, GAMSTOP provides comprehensive protection across all operators, not just Slimking.